Ferry found Plenor on Upwork in April 2026. There was no onboarding project. We went through the Framer site, took notes, and opened a Slack channel.
Someone who knows the site. Not a ticket queue. One person who has been in the project, knows where the components live, and doesn’t need a walkthrough when something needs to change.
Slack in, fixed the same day. Andrew or the lead developer drops a message. The stray line on the homepage, spotted on our side and cleared with a one-line “that wasn’t intentional” from Andrew. A phone screenshot whose copy needed reformatting, handled the same evening in a single thread. No meetings, no scope documents.
An unasked audit. In September we went through the whole site, its analytics and the live HTML, and sent a prioritized list: search hygiene, load time, the form that wasn’t tracked, the pages that were missing a path for buyers. Not because anyone asked. Because it’s our job to notice.
Nothing on their engineers. Their team has not opened the Framer project for a marketing edit since the engagement started. That is the entire point.